Lately, we have had quite a few customers in the Ballymena area contact us in relation to phone calls supposedly from Microsoft.
A company will call you and say they are Microsoft, or a company representing Microsoft, telling that you have a virus on your computer and they will need access to remove the virus. There are many variations of this phone call going around the area, but they always end up wanting access to your computer first and your credit card second.
The best thing you can do when you get one of these phone calls is to hang up the phone.
Never give them access to your computer and never pass on any credit card details, or bank account details.
If you believe that your computer has a virus, call us or bring your computer to us and we will fix it at a very reasonable rate.
Also, call your local police station and let them know you have been contacted. The more people that complain, the better chance there is that they can eventually be caught.