Home Clients

It Services We Provide For Home Clients

Over 20 years experience repairing all makes and models of computers and laptops, gives us the edge over our competitors.

Carson IT is partnered with Dell, HP, Microsoft & other tech companies, which means that we can give our customers the best prices available for replacement parts and upgrades.

It’s understandable that a lot of people cannot be without their technology devices for more than a day or two, especially if the device in question is used for homeworks or working from home at night.

We aim to have 99% of all repairs completed and ready for collection within 24 hours.

With this in mind we carry a large selection of parts for all major brands.

We’re faster, more affordable and all hardware repairs are fully guaranteed for one year.

If a repair is not cost efficient then we will let you know. No work will be started until we have customer approval.

If a Desktop or Laptop computer is less than five years old, then it might be worth considering an upgrade instead of a replacement.

With the decrease in price and the increase in speed of CPUs, RAM & SSD hard drives, upgrades are getting more affordable all the time.

To determine whether or not it’s cost efficient to upgrade your device, we will test it on our workbench and then provide you with full details before carrying out any work.

We repair all models of iMac PCs and MacBook Laptops, including:

  • Screens (Glass & LED)
  • Hard Drives
  • Memory
  • Motherboard
  • Ribbons & Cables
  • Wifi
  • Charging Ports

As Mac parts are quite expensive and not as popular as Windows computers, we don’t keep many parts in stock.

Once we have diagnosed the fault, we will let you know the cost before ordering parts. Parts will normally arrive within two to three business days.

No work will be carried out without customer authorisation.

 

 

Most faults on iPads are repairable and affordable depending on the age of the iPad.

The repairs we carry out include:

  • Screen Replacement (Glass & LED)
  • Motherboard Repair
  • Chassis Damage
  • Wifi
  • 4G
  • Home Button
  • Side Buttons (Audio & Power)
  • Power Jack

Nearly all parts are kept in stock and most iPad repairs are completed within 24 to 48 Hours.

 

All Operating Systems can have problems that need to be repaired from time to time.

Most of the time the problem can be fixed fairly quickly and without the hassle of having to reinstall everything and having to remember all of your passwords again.

Problems can arise from leftover bits of malware that your Antivirus can’t remove automatically and other times the problems can be caused by software that was installed, upgraded or uninstalled.

Part of the Operating System repair process includes cleaning the Windows Registry and updating Windows with the latest security updates, drivers & BIOS files.

All hardware will also be thoroughly tested to make sure there are no secondary issues that may be corrupting the Operating System such as faulty RAM or a hard drive with bad sectors.

The Operating System will also be completely scanned for Rootkits, Malware, Worms and other viruses.

A diagnosis and cost will be provided before any work is done.

Most Operating System repairs are completed within 24 hours.

We provide an Operating System upgrade service for Windows and Apple computers.

If you’re worried about upgrades potentially losing or corrupting your photos, documents or videos during an upgrade then we can do it for you.

Part of the process involves backing up every single file so that nothing is lost, then testing the hardware for errors and then upgrading the system.

After the computer is upgraded it is then tested for 24 hours to make sure there are no errors with software, drivers or runtimes.

Most devices get infected with some sort of virus at some point. Normally the virus takes the form of Malware that collects your browsing history and sells it on to third parties in online hacking forums.

Sometimes it can be a little worse than that, with Keyloggers and Browser Hijackers starting to become more popular as more people spend an increasing amount of time online browsing websites that have been infected.

All customers that have viruses on their devices will be shown how to keep viruses away in the future.

If you suspect you may have a virus then we can help.

We Scan For And Remove All Traces Of:

  • Malware
  • Ransomware
  • Browser Hijackers
  • Bitcoin Miners
  • Boot Sector Virus
  • Stealth Virus
  • Rootkits
  • Trojans
  • Adware
  • Worms
  • Keyloggers

We can recover data from all types of damaged media, including:

  • Mechanical Hard Drives
  • USB Pen Drives
  • External Hard Drives
  • Solid State Drives
  • RAID Drives
  • SCSI Drives
  • xD Cards
  • CF Cards