Almost all of our refurbished stock is classed as Grade A. Any defects are noted in the listing:
Grade A means they are in very good condition but may or may not show minor signs of every day wear and tear, such as minor scuffs or marks around the lid, edges, palmrest, keyboard.
They will not have any deep scratches on their body and their screens will have no scratches. They will not be missing any parts and will be fully operational.
They will come with genuine Windows pre-installed (unless its an Android or Apple device which don’t use Windows) and will be ready to go straight from the box.
Office software and antivirus will have also been pre-installed. Refurbished products are covered by our full six month guarantee unless stated otherwise.