We transferred our IT managed support contract to Carson IT in 2016 and have been extremely happy with the service provided. They are always ready to help in any emergency and have never let us down.

Better and faster service and much better pricing than the last local company we used.

The support team completely upgraded all 15 of our computers within 2 days, which was was done with almost zero down time.

Terence Gilmore

Very helpful, always patient and better service, warranty and prices than any of the local or online competition.

When we need them they are there to help solve all our IT related problems at work and at home. I can’t really say enough good stuff, been dealing with them for over 10 years now. A++++

Deborah McMaster
Always excellent service and very pleasant people to visit.
Jean Rees

Really fast service. We needed our laptop fixed asap after we dropped it and we had it back the same day and was able to hand in all my coursework on time. Thanks guys.

Daryl Porter

Excellent service! Very helpful, knowledgeable people who were of immense help to me when choosing a new laptop. They set it up and I collected it the same day. Their aftercare service is exemplary.

Darwin Workman

Brilliant service when getting my pc build corrected and sorted out. perfectly patient with the numerous questions i had and answered with great detail. over all i advise using these guys as they know what they are doing. 10/10

Andrew B

Excellent service from two very helpful patient men. Would highly recommend for any computer problems or buying as well .

Billie Scott

Courteous and professional advice always. Customer service is a priority.

Wilbert McFetridge

Would recommend highly with any computer issues you may have. First Class service and very reliable..

Martin Murray

WHAT WE PROVIDE.

Over 25 years experience providing IT Services to small and medium sized businesses.

  • Onsite & Remote Support – Reliable, Efficient and On Time

  • Ransomware Protection – Keeping your data safe & secure

  • Real-time Backups – Never lose another document again

  • Proactive Monitoring – We know before your systems fail

  • Office 365 – Support for Word, Excel, Outlook & Powerpoint

  • Windows 10 Updates  – Updates tested & managed by us

  • PCI Compliance – No hassle, automatic compliance

  • Sage Upgrades  – Keeping Sage secure and running smoothly

  • PCs & Laptops  – Built specifically for business use

  • Increased Productivity – Users are more productive on faster systems

  • Firewall Protection  – Managed Firewall solutions

  • Anti-Spam Filter  – An extra layer of protection against email fraud

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BUSINESS SECTORS WE KNOW & SUPPORT.

We support a wide range of local businesses including ones in the following sectors:

Businesses in the construction industry require good fast computers in their offices that can create, edit and process high quality building plans, large audio and video files and enough fast, easy to access storage.
Food manufacturers require their systems to talk to each other in real time. Our job is to make sure that keeps happening with zero downtime.
As with Food Processors, Meat Processors also need their systems to stay in constant contact with each other, from slaughter to finished product, frozen or fresh.
Suppliers of parts require secure systems that can help them manage their orders from all of their different sources and link up thousands of products from dozens of suppliers to thousands of customers.
Vet clinics require secure systems with a good internet connection and plenty of RAM & CPU power for accessing databases of information regarding their clients and supplies. Encryption is required to open emails from trusted suppliers.
Onsite connectivity and “always on” access to critical information and emails is of the utmost importance to Oil & Gas company workers, especially when working in remote locations in foreign countries.
Plant Hire companies need to have fast, efficient systems that can process data quickly for equipment they purchase maintain and rent out to others. We also work closely with Rental software companies such as Syrinx, to make sure everything works as it should.
Real Estate Agents, Accountants and even Solicitors all fall under the same category. All need extremely secure, robust systems that can quicly access information as their employees are normally working under pressure while their clients are patiently waiting for answers.
Finance & Insurance requires the same as above. Secure, robust systems that work well under pressure. Connections should be secure and data should be encrypted at the very least.
We work closely with the manufacturers on the back end and we also work with the front end sales staff in the showroom. Computers should be fast enough to create, edit and process high quality CAD programs and other third party designing software.
For online retailers we not only provide Managed IT Support, we also provide high speed web hosting on UK based web servers with Caching and Encryption. Speed and Security are the two most important factors for online retailers.
Roofing and Window suppliers deal with suppliers from all over the world and sell to customers locally and across the globe. Due to the high amount of invoice fraud that targets the industry, PCs, emails and data need to be secured as a top priority.